Can you ask to see the data linked to your account?

Yes, you can ask for a copy of account data we hold where local law allows it. Email privacy@pelanet128.app with your registered phone number and date range so we can identify the records.

Reference

Privacy Policy for Your Account

Speed Baccarat, Bonanza, Valorant, Rocket Crash, Super Bingo, and Royal Fishing all sit behind the same account privacy rules, so you know what data we ask for before…

Account dataDANA checksOVO checksGoPay checksQRIS records

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What We Collect and Why

pelanet128 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy matters from the first account step. When you enter your phone number, create login details, add a wallet name, or send a support message, pelanet128 records only the data needed to run your account, confirm wallet activity, protect access, and answer you. If you

1
open the privacy page from Bandung, the same policy applies as long as access is allowed by your local law. Payment references from DANA, OVO, GoPay, and QRIS are used to match deposits or withdrawals to your account, not to sell your personal profile. Cookies help
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keep your session active, remember device preferences, and flag unusual sign-in patterns. We may retain records where needed for account safety, transaction tracing, dispute handling, or legal requests in permitted regions.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Ask Us About Your Data

Privacy questions should reach the team that can see account records and reply with context.

DATA HANDLING

How We Handle Privacy Requests

A privacy policy is useful only when the account flow follows it. We connect each request to a named action: collect, protect, check, update, retain, or delete where allowed.

Account sign-up records

When you open an account, we collect login details, phone number, and basic profile fields needed to create access. We use those records to secure your profile and connect support replies to the correct account.

Wallet verification data

DANA, OVO, GoPay, and QRIS references help us confirm whether a wallet action belongs to your account. We keep the reference, time, amount, and status so finance support can trace mismatches.

Cookie and device settings

On mobile browser, you can check cookie controls through Chrome Settings > Site settings > Cookies or Safari Settings > Advanced. Our cookies support session continuity, login protection, and preference recall.

Game session privacy

Speed Baccarat, Bonanza, Rocket Crash, and Royal Fishing sessions may create timestamps, game category records, and balance movement logs. We use those logs for account statements, dispute checks, and session security.

Retention and deletion

We keep account and wallet records only for purposes described in this policy, including security checks, transaction tracing, and permitted legal needs. Where deletion is allowed, we remove or separate data from active access.

Correction requests

If your phone number, wallet name, or profile detail is wrong, contact us before making another transaction. We check account ownership first, then update eligible fields and record the change date.

Privacy Questions Before You Join

These answers cover the privacy questions we receive before and after account opening. They focus on account data, payment references, cookies, support access, and what you can ask us to change or remove.

We collect the details needed to create and protect your account, such as login data, phone number, wallet name, and support history. We do not ask for extra profile fields unless they are needed for account checks.

Those payment names appear because wallet references can be personal data when linked to your account. We use them to match deposits or withdrawals, resolve mismatches, and answer finance-related privacy questions.

Yes, you can ask for a copy of account data we hold where local law allows it. Email [email protected] with your registered phone number and date range so we can identify the records.

Cookies help keep you signed in, remember basic preferences, and detect unusual login behavior. You can manage them through Chrome Settings > Site settings > Cookies or Safari Settings > Advanced on supported phones.

We keep records while they are needed for account access, wallet tracing, support history, security checks, or permitted legal requests. When retention is no longer needed, we delete, separate, or anonymise eligible records.

You can request a correction through live chat, email, or account inbox. We verify account ownership first, then update eligible details and keep a change record so later wallet checks remain clear.

Only team roles that need the thread to answer you or protect the account can view support messages. Privacy requests sent by email are handled separately from general chat and tied to your registered details.

Privacy Policy for Your Account

Ask Us About Your Data

How We Handle Privacy Requests

Account sign-up records

Wallet verification data

Cookie and device settings

Game session privacy

Retention and deletion

Correction requests

Privacy Questions Before You Join

01 What personal data do we collect when you open an account?

02 Why do DANA, OVO, GoPay, and QRIS appear in the Privacy Policy?

03 Can you ask to see the data linked to your account?

04 How do we use cookies on mobile browser sessions?

05 How long do we keep account and transaction records?

06 Can you change a wrong wallet name or phone number?

07 Who can see your support messages?

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